Shipping and Payment
Shipping
Our products are produced using the print-on-demand process and shipped after your order is received. Delivery time consists of production time plus shipping time.
Production Time
Approximately 3–7 business days. Deviations may occur during periods of high demand, for certain products, or for international shipments.
Shipping Countries
We currently ship to selected countries and regions. Available shipping destinations are shown at checkout.
At launch, we ship in particular to:
- Germany
- European Union member states excluding Germany
- United States
- Canada
- United Kingdom
- Switzerland
Additional countries may be added later depending on the product, shipping provider, and availability.
Shipping Costs
Shipping costs are displayed at checkout before you complete your order. Shipping costs may vary depending on the product, destination country, product weight, and fulfillment route.
Delivery Times
Estimated delivery times depend on the product, production location, destination country, and shipping provider. Delivery times shown in the shop or at checkout are estimates only. Shipping times begin only after production is complete.
International Deliveries
For deliveries outside the European Union, additional import duties, customs fees, or taxes may apply in individual cases, unless already included in the shipping price. These charges are levied by the relevant authorities and are the responsibility of the recipient.
International deliveries may be delayed due to customs processing, local public holidays, weather, seasonal demand, or restrictions imposed by shipping providers.
Payment Methods
We offer the payment methods shown at checkout. These may include in particular:
- Credit card
- PayPal
- Apple Pay
- Google Pay
- Further payment methods available via Shopify Payments
Available payment methods may vary depending on country, device, and checkout settings.
Problems with Delivery or Payment
If you have a problem with your order, delivery, or payment, please contact us at:
info@behind.group
Please include your order number.
Last updated: 30 June 2026
